Frequently Asked Questions
What services do you offer?We offer a great deal of services that start with a clean and beautiful tile and flooring showroom store that is open to the public to browse and select tile and flooring for their project.
Next our goal is to help you design and hlep you learn more about the product you will be using for your home. Our main objective is to make sure you know what material works best in which situation and to make sure the colors and style is exactly what you envisioned.
And finally our services include putting everything together! Delivery, installation, and even references to reputable companies that provide cabinets, granite, quartz, countertops, shower glass doors, accents, plumbing and more to complete the project and give you the easiest and smoothest process possible.
How do I get started?Getting started is easy. Stop by our showroom and talk to a representative about your project and we will help you with the rest!
Free estimates and in house design help are our first steps to making your dream a reality.
What makes you different? Are you a store chain?We are built on helping you as the client with these three principals:
1. Educate you in the process and materials
2 Help you from start to finish and provide attention to details regardless of the size of the project.
3. Provide the best and most beautiful environment in the showrooms and cleanliness on-site during installation.
Although we have 2 locations, they are very family oriented and by no means a “big box store”. Our staff consists of professional and most importantly courteous employees that seek to help everyone regardless of the size of the project.
Is the product in stock?Our tile and flooring stores dedicated the space to show more selection and something to choose from for you as a client. But that does not mean our products take a long time to order. Most of the products have a lead time of 5-10 business days and sometimes even sooner depending on brand and availibilty. Sometimes we do run into backorders and those etas are quoted and brought to your attention as soon as we find out.
Our showrooms do stock certain installation products such as grout and metal edge trim, as well as backer board and thinset. Call ahead to find out lead times and availibility.
Do you have a big selection ?We carry over 25,000 different tile choices! We have Italian, Spanish, USA, Turkish, Indian, and more tile that is aimed to fit every budget and need!
We specifically curate our showrooms to fit a broad selection and helping those who cannot find the perfect tile. We carry tile from designer brands as well as well know brands such as Daltile and Marazzi.
If you cannot find what you are looking for, let us know and we will do our best to obtain it for you!